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Have questions about Areze? Need help with your AI creations? Our team is here to support you every step of the way.
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Contact Our Support Team
Fill out the form below and our dedicated support team will get back to you as soon as possible. Whether you need technical assistance, have billing questions, or want to share feedback, we're here to help.
Send us a Message
Please provide as much detail as possible to help us understand your inquiry and respond effectively.
How Can We Help?
Technical Support
Get help with technical issues
Account & Billing
Questions about subscriptions
Feature Requests
Suggest new features
Security & Privacy
Report security concerns
Response Times
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Frequently Asked Questions
How quickly will I receive a response?
We typically respond to general inquiries within 24 hours. Technical support requests are prioritized and usually answered within 4-6 hours during business hours.
What information should I include in my message?
Please include your account email, a detailed description of your issue, and any relevant screenshots or error messages. This helps us provide more accurate assistance.
Do you offer live chat support?
Yes! Our live chat is available 24/7 for immediate assistance. You can also reach us via email or phone during business hours.
Can I request new features or improvements?
Absolutely! We value user feedback and regularly implement feature requests. Select "Feedback & Suggestions" in the inquiry type to share your ideas.
Is there a knowledge base or documentation?
Yes, we have comprehensive documentation, tutorials, and guides available. Check our Resources section for self-help options before contacting support.
How do I report a security issue?
For security concerns, please select "Security & Privacy" as your inquiry type or email us directly at security@areze.com for immediate attention.