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Get in Touch

Have questions about Areze? Need help with your AI creations? Our team is here to support you every step of the way.

Email Support

Get help via email

support@areze.com

Live Chat

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Available 24/7

Phone Support

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+1 (555) 123-4567

Contact Our Support Team

Fill out the form below and our dedicated support team will get back to you as soon as possible. Whether you need technical assistance, have billing questions, or want to share feedback, we're here to help.

Send us a Message

Please provide as much detail as possible to help us understand your inquiry and respond effectively.

How Can We Help?

Technical Support

Get help with technical issues

Account & Billing

Questions about subscriptions

Feature Requests

Suggest new features

Security & Privacy

Report security concerns

Response Times

General Inquiries24 hours
Technical Support4-6 hours
Business Inquiries2-4 hours
Urgent Issues1-2 hours

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Frequently Asked Questions

How quickly will I receive a response?

We typically respond to general inquiries within 24 hours. Technical support requests are prioritized and usually answered within 4-6 hours during business hours.

What information should I include in my message?

Please include your account email, a detailed description of your issue, and any relevant screenshots or error messages. This helps us provide more accurate assistance.

Do you offer live chat support?

Yes! Our live chat is available 24/7 for immediate assistance. You can also reach us via email or phone during business hours.

Can I request new features or improvements?

Absolutely! We value user feedback and regularly implement feature requests. Select "Feedback & Suggestions" in the inquiry type to share your ideas.

Is there a knowledge base or documentation?

Yes, we have comprehensive documentation, tutorials, and guides available. Check our Resources section for self-help options before contacting support.

How do I report a security issue?

For security concerns, please select "Security & Privacy" as your inquiry type or email us directly at security@areze.com for immediate attention.